FAQS
Manufacturing
How does your company ensure the high quality of its products？
We have a strict quality control system. From raw material procurement to finished product delivery, every link is responsible for ensuring compliance with international quality standards. In particular, our selection department will strictly screen and monitor raw materials to ensure that each product meets the predetermined high standards.
What manufacturing equipment does your company use?
We have advanced production equipment, including automated production lines, precision inspection instruments, etc. These equipment ensure that we can efficiently and accurately produce various types of automotive aftermarket products.
What types of orders can your company handle?
We can handle large batch orders, small batch customized orders, and emergency orders. Our flexible production capacity ensures that we can meet the needs of different customers, whether it is mass production or personalized customization.
How long is the production cycle of the product?
The production cycle of a general standard order is 7 to 15 working days, and the specific time depends on the complexity and quantity of the order. We will confirm the production plan in advance according to customer needs to ensure on-time delivery.
Does your company support small batch production?
Yes, we support small batch production, which is suitable for customers who need samples or small-scale initial testing. Through small batch production, customers can verify the market feedback of the product before investing a lot of money.
Does your company have environmental protection production standards?
We pay attention to environmental protection. All production processes strictly comply with environmental protection regulations, use environmentally friendly materials and energy-saving equipment to ensure that the impact of production activities on the environment is minimized.
Products
What are your main products?
Our main products include car floor mats (high-end materials such as wool and cashmere), paint masking films, floor plastic materials for car washing stations, car fender pads, car covers, tire covers, etc.
Can your products be customized?
Yes, we provide a full range of customization services, including size, material, color and printing pattern, to ensure that customers' personalized needs are perfectly reflected.
How do you ensure the durability of your products?
Our products have undergone rigorous testing and verification, including multiple performance tests such as compression resistance, wear resistance, and high temperature resistance. Our products use high-quality raw materials to ensure the reliability of the products in long-term use.
Does your company provide detailed specifications of the products?
Yes, we provide detailed technical specifications and instructions for use for each product, including material composition, size range, application scenarios and relevant precautions, to help customers better understand the product characteristics.
Does the packaging of the product meet international transportation standards?
Yes, our product packaging meets international transportation requirements to ensure that the risk of damage can be minimized during long-distance transportation. According to the characteristics of the product, we use professional packaging materials, such as waterproof film, bubble film, etc.
How to ensure the consistency of the product?
Our production line uses automated equipment, and each batch of products undergoes strict quality inspection. Each production link is supervised by a dedicated person to ensure that each product meets the design standards and has good consistency.
Orders
How do I place an order to purchase your company's products?
You can place an order through our official website, phone, email or contact sales directly. We will provide a detailed quotation based on your needs and confirm the order details.
When can I receive the order confirmation after placing an order?
Once we receive your order, we will confirm it within 24 hours and send a formal order confirmation and estimated delivery date.
What payment methods does your company support?
We support a variety of payment methods, including bank transfer, Alipay, WeChat Pay, credit card payment, etc. For bulk orders, we also support installment payments or opening letters of credit.
How can I modify the content of an order?
If you need to modify the content of the order, you can contact our sales team within 24 hours after the order is confirmed. We will adjust it according to your needs, but once production starts, the modification will be subject to certain restrictions.
Can you support orders shipped in batches?
Yes, we can provide split shipment services according to customer needs. For orders where some products are needed urgently, we can ship part of them first, and the rest will be sent out on time after production is completed.
How can I check the production progress of my order?
Once the order is confirmed, we will provide you with the order number and allow you to check the production and shipping progress of the order through our customer service platform or by contacting a sales representative directly.
One-Stop Procurement
How can the selection department help me with one-stop procurement?
Our selection department provides customers with one-stop procurement services, helping you select high-quality raw materials, find suitable suppliers, and coordinate the purchase of multiple products, reducing your procurement time and communication costs.
How to ensure the quality of one-stop procurement products?
Our selection department strictly controls the qualifications and product quality of suppliers, and ensures that all products meet international standards and customer needs by cooperating with high-quality suppliers at home and abroad.
Does the one-stop procurement service include logistics and transportation arrangements?
Yes, we can provide customers with one-stop logistics and transportation solutions. Our logistics team is responsible for arranging the entire process from production to final delivery of products to ensure that the products arrive at the destination on time and safely.
Can your company provide international procurement services?
Yes, we are not limited to domestic procurement, but can also help customers with international procurement. We have rich experience in international procurement and can select the best quality products from around the world according to customer needs.
Through one-stop purchasing, can we reduce costs?
Through centralized purchasing and long-term cooperation, we are able to provide customers with more competitive prices. Our procurement team has long-term cooperative relationships with suppliers to ensure that you get better quality and more cost-effective products.
Does one-stop purchasing support sample testing?
Yes, you can ask us to provide you with samples for testing. We will screen suitable samples according to your needs and provide detailed test reports to ensure that the samples meet your standards.
